Imagine that you work for a municipality that has had to make some difficult decisions due to budget cuts. You have been asked to compose a letter to the residents, notifying them that two bus routes have been discontinued. The buses on all other routes will now run less frequently, every 12 minutes instead of every 8 minutes, and there will be no bus service between the hours of 11:30 pm and 5:00 am.
Make sure to provide all the information your readers need and also present the information in a positive way.
Remember to use "you attitude" to let readers know how this affects them.
The letter should be clear, concise, and properly formatted.