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Christina

Management-Communicating Bad News

Imagine that you work for a municipality that has had to make some difficult decisions due to budget cuts.  You have been asked to compose a letter to the residents, notifying them that two bus routes have been discontinued.  The buses on all other routes will now run less frequently, every 12 minutes instead of every 8 minutes, and there will be no bus service between the hours of 11:30 pm and 5:00 am.

Make sure to provide all the information your readers need and also present the information in a positive way.

Remember to use "you attitude" to let readers know how this affects them.

The letter should be clear, concise, and properly formatted.

Posted in English Language, asked by Christina, 2 years ago. 656 hits.
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